Clients Happy With Peru Andean Travel
For us it is highly important that our guides, cooks and horsemen keep in mind that the happiness of our tourists goes in hand in hand with good service that we offer before, during and after delivery of our packages. For this reason their happiness and satisfaction are also ours.
Having happy clients that not only take away great memories, but also the name of our company to pass on to others, means we will not skimp on investing our time, effort and resources to that end.
We believe that the communication between ourselves and our clients plays an important role, to which end we stay informed of what we need to do keep our clients feeling good, using tools such as:
What your expectations are with regard to the trip, what you hope to experience while visiting Peru and your personal interests.
As your hosts in this trip we will always try to make suggestions to make you feel comfortable in your trip, for which reason we have an information meeting in the days prior to setting off.
Observing their mood
If we see any change in their mood, eating habits or physical condition, we try to act as friends as well as hosts.
Keeping in constant contact
Being with you almost 24 hours per day in the case of a long walk, allows us to stay in contact and see how we can improve our services.